Lieferung & Retouren
International Shipping:
We ship to various countries within the European Union. Shipping fees and delivery times vary between destinations. For more information see table below. If your country is not in the list, pleace don't hesitate to contact us! Send an email to info@surya.nl and we 'll calculate the shippingcost for you.
Country | Shipping costs for Standard Delivery | Standard delivery times (working days mon-fri) |
Austria* | Free Delivery above € 150,- € 15,99 below € 150,- | 4 working days |
Belgium* | Free Delivery above € 50,- € 8.41 below € 50,- | 1-3 working days |
Croatie | Free Delivery above € 500,- € 35.99,- below € 500,- | 5 - 8 working days |
Denmark | Free Delivery above € 150,- € 15,99 below € 150,- | 3 working days |
Estonia | Free Delivery above € 300,- € 19.99 below € 300,- | 5-8 working days |
Germany* | Free Delivery above € 100,-€ 9.38 below € 100,- | 4 working days |
Finland | Free Delivery above € 300,- € 19.99 below € 300,- | 6 working days |
France* | Free Delivery above € 150,- € 15,99 below € 150,- | 3-8 working days |
Greece | Free Delivery above € 500,- € 35.99,- below € 500,- | 5 - 8 working days |
Ireland | Free Delivery above € 300,- € 19.99 below € 300,- | 3-8 working days |
Italy | Free Delivery above € 300,- € 19.99 below € 300,- | 3-8 working days |
Latvia | Free Delivery above € 300,- € 19.99 below € 300,- | 3-8 working days |
Luxembourg* | Free Delivery above € 150,- € 15,99 below € 150,- | 3 working days |
The Netherlands* | Free Delivery above € 50,- € 7.44 below € 50,- | 1-3 working days |
Poland | Free Delivery above € 300,- € 19.99 below € 300,- | 3-8 working days |
Portugal | Free Delivery above € 300,- € 19.99 below € 300,- | 3-8 working days |
Slovenia | Free Delivery above € 300,- € 19.99 below €300,- | 3-8 working days |
Spain | Free Delivery above € 300,- € 19.99 below € 300,- | 4-10 working days |
Sweden | Free Delivery above € 300,- € 19.99 below € 300,- | 5 - 8 working days |
Servicepoint delivery | It is better & cheaper.
Country | Shipping costs for Servicepoint Delivery | Standard delivery times (working days mon-fri) |
Austria* | Free Delivery above € 150,- € 7,95 below € 150,- | 4 working days |
Belgium* | Free Delivery above € 50,- € 6,50 below € 50,- | 1-3 working days |
France* | Free Delivery above € 150,- € 7,95 below € 150,- | 3-8 working days |
Germany* | Free Delivery above € 100,- € 6,50 below € 100,- | 4 working days |
Luxembourg* | Free Delivery above € 150,- € 7,95 below € 150,- | 3 working days |
The Netherlands* | Free Delivery above € 50,- € 4,50 below € 50,- | 1-3 working days |
International Returns & Refunds
If you are not satisfied with any item(s) in your order, simply return the item(s) within 14 days of ordering and we'll exchange or refund it. Once we have received your returned item(s) we will issue a refund to the payment method used to pay for the order. Please allow 14 days for the refund to show in your account.
You can return an item within 14 days only if:
- The seal has not been broken or the packaging has not been opened
- The product has been damaged within the manufacturer's warranty period
- The best-before date has not expired
Cost of returning items Cost of returning items. Buyers are responsible for returning fees. Please note that we can only refund the postage costs for returning an item where we sent you the wrong item.
All prices mentioned above are subject to interim changes and typographical errors
For any returns please email our customer services team who will be happy to assist you: info@surya.nl
Return address:
- Surya Products BV
T.a.v. Returns
Keizersveld 17
5803 AM Venray
The Netherlands