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Expédition & Retours

International Shipping:

We ship to various countries within the European Union. Shipping fees and delivery times vary between destinations. For more information see table below. If your country is not in the list, pleace don't hesitate to contact us! Send an email to info@surya.nl and we 'll calculate the shippingcost for you. 

 

CountryShipping costs for Standard DeliveryStandard delivery times (working days mon-fri)
Austria*Free Delivery above € 150,- € 15,99 below € 150,-4 working days
Belgium*Free Delivery above € 50,- € 8.41 below € 50,-1-3 working days
CroatieFree Delivery above € 500,- € 35.99,- below € 500,-5 - 8 working days
DenmarkFree Delivery above € 150,- € 15,99 below € 150,-3 working days
EstoniaFree Delivery above € 300,- € 19.99 below € 300,-5-8 working days
Germany*Free Delivery above € 100,-€ 9.38 below € 100,-4 working days
FinlandFree Delivery above € 300,- € 19.99 below € 300,-6 working days
France*Free Delivery above € 150,- € 15,99 below € 150,-3-8 working days
GreeceFree Delivery above € 500,- € 35.99,- below € 500,-5 - 8 working days
IrelandFree Delivery above € 300,- € 19.99 below € 300,-3-8 working days
ItalyFree Delivery above € 300,- € 19.99 below € 300,-3-8 working days
LatviaFree Delivery above € 300,- € 19.99 below € 300,-3-8 working days
Luxembourg*Free Delivery above € 150,- € 15,99 below € 150,-3 working days
The Netherlands*Free Delivery above € 50,- € 7.44 below € 50,-1-3 working days
PolandFree Delivery above € 300,- € 19.99 below € 300,-3-8 working days
PortugalFree Delivery above € 300,- € 19.99 below € 300,-3-8 working days
SloveniaFree Delivery above € 300,- € 19.99 below €300,-3-8 working days
SpainFree Delivery above € 300,- € 19.99 below € 300,-4-10 working days
SwedenFree Delivery above € 300,- € 19.99 below € 300,-5 - 8 working days

 

 

Servicepoint delivery | It is better & cheaper.

CountryShipping costs for Servicepoint DeliveryStandard delivery times (working days mon-fri)
Austria*Free Delivery above € 150,- € 7,95 below € 150,-4 working days
Belgium*Free Delivery above € 50,- € 6,50 below € 50,-1-3 working days
France* Free Delivery above € 150,- € 7,95 below € 150,-3-8 working days
Germany*Free Delivery above € 100,- € 6,50 below € 100,-4 working days
Luxembourg*Free Delivery above € 150,- € 7,95 below € 150,-3 working days
The Netherlands*Free Delivery above € 50,- € 4,50 below € 50,-1-3 working days

 

International Returns & Refunds

If you are not satisfied with any item(s) in your order, simply return the item(s) within 14 days of ordering and we'll exchange or refund it. Once we have received your returned item(s) we will issue a refund to the payment method used to pay for the order. Please allow 14 days for the refund to show in your account.

You can return an item within 14 days only if:

  • The seal has not been broken or the packaging has not been opened
  • The product has been damaged within the manufacturer's warranty period
  • The best-before date has not expired

Cost of returning items Cost of returning items. Buyers are responsible for returning fees. Please note that we can only refund the postage costs for returning an item where we sent you the wrong item.

All prices mentioned above are subject to interim changes and typographical errors

For any returns please email our customer services team who will be happy to assist you: info@surya.nl

Return address:

  • Surya Products BV
    T.a.v. Returns
    Keizersveld 17
    5803 AM Venray
    The Netherlands